FREQUENTLY ASKED QUESTIONS
Yes, please empty all contents from drawers into boxes, this helps when trying to move furniture down stairs.
You don’t need to worry as we will protect all your sofas and chairs in strong covers which will totally encase them that will then be strapped down for ease of lifting. Not only will your upholstery stay unscratched it will also be free from finger marks. As well as sofa covers we also use mattress covers and dining furniture covers.
DS Carriers Ltd understand TV’S are among one of the most expensive items that are required to be moved. To ensure TV’S are moved safely, our team wrap your TV and seal it in our special designed TV carton that is brought on moving day. This ensures no damage will occur during transit, giving you that peace of mind that your TV is safe.
DS Carriers Ltd are happy to provide a dismantling and re-assembly service to make your move even more stress free. If you have selected this service it will be fully outlined in your quotation.
All of our staff are employed directly by our company and not via an agency.
We are happy to move all plants and outdoor garden furniture, provided that they have been packed appropriately in preparation for your move. Please ensure that you let our team know that you are moving plants in advance of your move to allow the team to load the van appropriately.
Yes, we can supply a full range of packaging materials, whether just cardboard moving boxes for storage or full moving kits for moving home. We can supply packaging materials for big or small moves and deliver to your door as and when you need. Please let us know at your pre-move survey and we will happily include packing materials in your quotation.
Yes, in addition to the required road risks, employers and public liability insurances, we also have removals-specific goods in transit insurance to cover the carriage of your possessions. Our standard quotation includes goods in transit insurance up to a certain value. Should you have rare, valuable items of a high value, please notify us in advance to allow for extra insurance provision. This can be discussed during your quotation survey.
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